| Openings in Ground Handling & Air Cargo Operations at the New Bangalore International Airport |
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Air India and Singapore Airport Terminal Services (AISATS), the leading provider of integrated Ground Handling in India and Singapore respectively, have formed a JV to provide Ground Handling services to Domestic and International carriers at Bangalore and Hyderabad International Airports. AISATS invites applications from eligible candidates for the upcoming project at Bangalore International Airport, Devanahalli, on a three year fixed-term contract as per the requirements and to maintain a wait list. Please note that the actual reservation will be on post-based Roster, depending on the cadre strength prevalent at the time of appointment and the requirement in each reserved category.
No. of Positions in each category: Executive – 2; Officer/Duty Manager – 4; Supervisor - 32; Agent II- 88; Lead Assistant – 6
Executive
Qualification
Candidates with MBA degree and minimum 6 yrs of work experience in Ground Handling Operations will be considered for this position.
Officer/Duty Manager
Qualification
Graduates with minimum of 5 yrs experience in Ground-handling Operations either in Control Center Management, Customer Service, Line Training Unit will be considered for this position.
Supervisor
Qualification
Graduates with minimum of 1 year experience in Ground-handling agency, passenger handling, fares, reservation, ticketing with any airline or from a hospitality industry will be considered for Supervisor position.
Must possess good oral and written communication skills, ability to communicate in Foreign Language like French, German, Spanish, etc. is preferable. Must be willing to work in rotating shifts.
Agent II
Qualification
For Agent II position preference will be given to graduates with experience in Customer Service in Airlines/Ground Handling/ Hospitality Industry.
Height: Above 158 cms. for male candidates, 152.5 cms. for female candidates
Must possess good oral and written communication skills, ability to communicate in Foreign Language like French, German, Spanish, etc. is preferable. Must be willing to work in rotating shifts.
Lead Assistant
Qualification
Candidates with minimum SSLC qualification and 1 yr experience in Customer Service/ Hospitality, physically fit with an ability to read and understand simple English will be considered for this position.
Requirements are for Baggage, Load Control, Apron and Transport Services
No. of Positions: Executive – 3; Officer/Duty Manager – 13; Supervisor - 47; Agent II - 82; Agent I – 52; Lead Assistant – 42
Executive: (Ramp)
Qualification
First Class Bachelors Degree in Mechanical / Electrical / Production / Electronics / Automobile Engineering with an MBA and 6 yrs of experience in Ramp Operations / Ground Service Equipment Maintenance/Vehicle Maintenance or alternatively in Heavy Vehicle maintenance will be considered for this position. Preference will be given to those who have related experience in managing Ramp Operations/GSE Workshop.
Executive (Maintenance)
Qualification
First Class Bachelors Degree in Mechanical / Electrical / Production / Electronics / Automobile Engineering with an MBA and 6 yrs of experience in Ramp Operations / Ground Service Equipment Maintenance/Vehicle Maintenance or alternatively in Heavy Vehicle maintenance will be considered for this position. Preference will be given to those who have related experience in managing Ramp Operations/GSE Workshop.
Executive (Safety)
Qualification
Candidates with Degree in Industrial Engineering and 6 yrs experience as a qualified Safety Officer with knowledge on Ground handling operations will be considered for Executive - Safety position. Preference would be given to candidates with post graduate qualification in Occupational Health and Safety.
Officer/Duty Manager
Qualification
Bachelor Degree in Engineering with 5 yrs of experience or Diploma in Mechanical / Electrical / Production / Electronics / Automobile Engineering recognized by the State Government with 8 yrs of experience or Bachelors Degree in Science with minimum 5 years of experience in Ground Handling operations, Earth moving or Material Handling equipment areas will be considered for the position of Officer/Duty Manager. Preference will be given to candidates who have relevant experience in Ramp, Load, Control and Baggage operations.
Supervisor (Ramp, Cabin Cleaning, Baggage)
Qualification
Candidates with similar educational background as mentioned above (Officer / Duty Manager) with minimum one year of experience will be considered for Supervisor position in Ramp.
For Cabin Cleaning and Baggage areas Graduate in any discipline with minimum of 1 year relevant experience,will be considered.
Ramp Handling Agent II
Qualification for Agent II –Ramp
Candidates with Diploma in Mechanical / Electrical / Production / Electronics / Automobile Engineering recognized by the State Government with two years of experience in operating Ground Support Equipment such as Push Back / Tow Tractors, Main deck loaders, Lower / Universal Loaders, Earth Moving or Material handling equipment. Candidates to possess HMV License.
Qualification for Agent II - Load Control
For Load Control position, candidate with degree in science and experience in Load Control functions may apply.
Candidates to possess LMV driving Licence.
Qualification for Agent II – Baggage/Cabin Cleaning
For Baggage and Cabin Cleaning positions, graduates in any discipline with one year relevant experience will be preferred.
Candidates to possess LMV driving Licence.
Agent I /Lead Assistant: (Ramp, Baggage ,Cabin Cleaning)
Qualification for Agent I-Ramp
Candidates with minimum SSLC Qualification and holding valid LMV Driving license will be considered for Agent I – Ramp position.
Qualification for Lead Assistant –Baggage and Cabin Cleaning
Candidates with minimum SSLC qualification and 1 year experience in Baggage Handling /Cabin Cleaning, physically fit with an ability to read and understand simple English will be considered for Lead Assistant position.
No. of Positions: Duty Manager - 2; Supervisor - 5; Agent II - 60;
Duty Manager
Qualification
Graduates with 5 yrs of minimum experience in managing aviation security functions as a Duty Manager/ Section Head will be considered. Candidates must possess in depth knowledge of Security technology/matters and its application in aviation security services and plant/premises security. Candidates with experience in Ground Handling will be preferred for this position.
Supervisor
Qualification
Candidates with Bachelors Degree and minimum 2 yrs of experience or more in aviation security functions will be considered.
Agent II:
Qualification
Graduate in any discipline, or Ex-Servicemen who have acquired the equivalent graduation qualification in the Armed Forces and have a service record of minimum 15 years in the Armed Forces not below the rank of Junior Commissioned Officer or its equivalent in the other wings of services, who have been discharged from service during the preceding 2 years / 5 years in the Armed Forces, not below the rank of Captain or its equivalent in the other wings of services, who have been discharged from service during the preceding 2 years. Preference will be given to candidates holding NCC ‘B’ or ‘C’ certificate. Height: Above 165 cms. for male candidates and 153 cms. for female candidates.
No. of Positions: Officer – 1; Supervisory – 3(Maintenance, Quality Control), Agent II – 10
Officer - Material Planning:
Qualification
Degree / Diploma in Mech. / Automobile / Electrical Engineering with minimum 5 years of experience in Planning and Scheduling of Maintenance in a GSE set up /Transport Maintenance organization in the area of Material Planning and Procurement. Should also be familiar with Bangalore market and Purchase procedures and have experience in using system application to manage work schedule and inventory controls.
Supervisor - Maintenance
Qualification
Degree / Diploma in Mechanical / Automobile / Electrical Engineering with minimum 5 years experience in Aviation Ground Handling Equipment/Vehicle Maintenance or in Heavy Vehicle including hydraulic maintenance of earthmoving or material handling equipments. Should also possess LMV Driving License.
Supervisor – Quality Control
Qualification
Diploma in Mechanical Engg./ Electrical/Automobile with 5 years minimum experience in the maintenance of Aviation related GSE or similar equipment or alternatively in the manufacture of these equipment. Candidates should possess two years of experience in QC checks in Aviation GSEs.
Agent II
Qualification
Diploma in Mechanical/ Automobile / Electrical / Electronics / Industrial with minimum 2 years experience in rectification of snags and repair of electro-mechanical/ electrical and electronic circuits / PCBs, in Aviation Ground Handling equipment or in Earthmoving or Material handling equipment having similar electro-hydraulic circuits or Control circuits in Generating & Air conditioning Systems. Should possess at least a light vehicle Driving license.
No. of Positions: Agent I - 8, Agent II - 59; Supervisor - 5.
Agent I
Qualification
SSLC candidates can apply for Agent I position. Preference will be given to those with experience in similar field of work.
Agent I - Equipment Operator
Qualification
SSLC qualified candidates with valid driving license will be considered for equipment operator position.
Agent II
Qualification
Candidates with Bachelor Degree/Tech Diploma and/or have 1 year of experience in Cargo operations can apply for Agent II position.
Supervisor – Cargo
Qualification
Candidates with Bachelor Degree and/or have 2 or more years of experience in Cargo operations can apply for Supervisory position.
No of Positions: Agent II - 6.
Qualification
Graduate (BA / BSc. / B.Com) with 2 years experience in maintaining attendance records of staff, job cards and work orders, billings, book keeping etc in a Transport organization or similar organization will be considered for this position. Candidates must be computer savvy and must possess minimum typing speed of 30 wpm.
• Candidates applying for Supervisory and above positions must be proficient in using MS Office applications.
• For all posts ability to communicate in English is a MUST and knowledge of Hindi and Kannada will be an added advantage.
Emoluments: (All Inclusive)
Lead Assistant: Rs. 8000 p.m.; Agent I: Rs 10,000 p.m.; Agent II: Rs. 15,000 p.m.; Supervisor: Rs. 20,000 p.m.; Officer/Duty Manager: Rs. 25,000 p.m.; Executive: Rs. 30,000 p.m.
Upper Age Limit as on 1/1/2008:
General: 35 yrs, OBC: 38 yrs and SC/ST: 40 yrs. For ex-servicemen and physically handicapped persons, age relaxation as per government directives. For deserving candidates with additional experience age relaxation could be considered.
Interested and eligible candidates may apply online by e-mailing their detailed resume to aisats.blr@mafoi.com mentioning the position applied for and job code in the subject of the e-mail OR send in resume by courier to reach Ma Foi Management Consultants Ltd by the 17th January 2008 at address mentioned below. Please super scribe “AISATS” and the position applied for/job code on the envelope.
Candidates may please note that they must send in their application online only to aisats.blr@mafoi.com.
Online applications sent to any other ID will not be considered and the company will not be held responsible for the same.
Ma Foi Management Consultants Ltd.
47, 2nd Floor, Anjaneya Technopark
Kodihalli,
Airport Road, Bangalore – 560008
Applicants working in Government / Semi-Government / Public Sector Undertakings or autonomous bodies, must apply through proper channel. However, an advance copy can be submitted before the last date specified. In such cases, their candidature will be considered only on provisional basis. Such applicants will be allowed to appear in the Personal Interview(s) only if they produce “No Objection Certificate” from their present employer at the time of Personal Interview (s).
Candidates must carry a recent (not more than 3 months old) colored passport size photograph of the full face along with attested copies of the educational certificates at the time of interview.
Customer Service (Job Code : CS)
Executive Level
Applicants will have to appear for Aptitude, English Proficiency (Verbal ability, Grammar and Comprehension) and case based questions (Airport related) including computer literacy, wherever applicable. Additionally Executive will have to appear for a 16 PF (Personality Factors) which will assess the leadership skills, interpersonal skills, problem solving and decision making ability.
Officer/Duty Manager
Applicants will have to appear for Aptitude, English Proficiency (Verbal Ability, Grammar and Comprehension) and case based questions (Airport related). Additionally Duty Manager/Officer will go through a 16 PF (Personality Factors) which will assess the leadership skills, interpersonal skills, problem solving and decision making ability. Must be proactive, analytical and possess people management skills; customer centric approach in problem solving and decision-making ability.
Supervisor
Applicants will have to appear for a written Aptitude and English proficiency Test (Verbal Ability, Grammar and Comprehension) and case based questions (Airport related) and computer literacy assessments followed by a Group Discussion and two rounds of personal Interview. The applicant should be capable of leading a team of skilled and semi-skilled staff, customer-oriented, able to respond to changing situations with speed and accuracy.
Agent II
Applicants will have to appear for a written Aptitude and English proficiency Test (Verbal Ability, Grammar and Comprehension) followed by a Group Discussion and two rounds of personal Interview. Perform work with speed, accuracy and with customer focus.
Lead Assistant
Applicants will have to appear for a Basic English Comprehension Test (reading and understanding) followed by two rounds of interviews.
Ramp ,Baggage, Cabin Cleaning, Load Control, (RH) Maintenance (GSE)
Executive – Ramp & Maintenance
Applicants will have to appear for Aptitude, English Proficiency and Technical Test including computer literacy (wherever applicable). Additionally the applicant will have to appear for a 16 PF (Personality Factors) test which will assess the leadership skills, interpersonal skills, problem solving and decision making ability. Must be proactive, analytical and possess people management skills; customer centric approach in problem solving and decision making including change agent with strong interpersonal skills.
Executive - Safety
Apart from the tests mentioned above additionally applicants will have to appear for case based questions which will assess their knowledge on general safety standards.
Must be proactive, analytical and possess people management skills; customer centric approach in problem solving and decision making including change agent with strong interpersonal skills.
Officer/Duty Manager
Applicants will have to appear for Aptitude, English Proficiency and Technical Test wherever applicable. Additionally the applicant will go through a 16 PF (Personality Factors) which will assess the leadership skills, interpersonal skills, problem solving and decision making ability. Must be proactive, analytical and possess people management skills; customer centric approach in problem solving and decision-making.
Officer- Material Planning - Apart from test mentioned above will have to appear for case based test which will assess their knowledge of Material Planning and Purchase; job scheduling and inventory management for a large workshop environment.
Supervisor
Applicants will have to appear for an Aptitude, English Proficiency and Technical Test including computer literacy (whereever applicable) Test. The applicant should be capable of leading a team of skilled, semi-skilled and unskilled staff, able to respond to changing situation with speed and accuracy. Will be responsible for all ramp handling activities during flight handling which includes safe and secure handling of aircraft and operation of sophisticated Ground Handling Equipments operated by his team.
Supervisor in GSE Maintenance will be leading the Maintenance Team to ensure serviceable GSE & upkeep of the Maintenance Facility.
Supervisor Quality Control apart from the test mentioned above will have to appear for case based test which will assess their knowledge on Quality Standards.
Must be proactive, analytical and possess people management skills; customer centric approach in problem solving and decision-making.
Agent II
Ramp
For Ramp positions applicants will have to appear for an additional Technical Test (Heavy Vehicle operations) in addition to a written Basic Aptitude, English comprehension followed by two rounds of personal interview. Require to operate and maintain sophisticated ground handling equipment.
Maintenance
For Maintenance positions applicants will have to appear for an additional Technical Test (Mechanical/Electrical) in addition to a written Basic Aptitude, English comprehension test followed by two rounds of personal interview.
Agent II (Load Control, Baggage and Cabin Cleaning)
Applicants will have to appear for a written Basic Aptitude, English comprehension test followed by two rounds of personal interview. Able to perform work with speed and accuracy, customer-oriented and quality driven.
Agent I - Ramp
Applicants will have to appear for a Basic English Comprehension Test followed by a Practical Test (which will assess driving skills and basic technical knowledge of motor vehicle). Require to operate ground handling equipments likes tractor, motorized conveyor belt loader and positioning non-motorised equipment at parking bays including towing duties.
Lead Assistant (Baggage, Cabin Cleaning and Ramp)
Applicants will have to appear for a Basic English Comprehension Test (reading and understanding) followed by two rounds of interviews.
Security Services (Job Code : SS)
Duty Manager
Applicants will have to appear for Aptitude, English Proficiency and Technical Test including assessment on computer literary wherever applicable. Additionally the applicant will have to appear for a 16 PF (Personality Factors) test which will assess the leadership skills, interpersonal skills, problem solving and decision making ability Must be proactive, analytical and possess people management skills; customer centric approach in problem solving and decision making including change agent with strong interpersonal skills.
Supervisor Applicants will have to appear for a written Aptitude & English Proficiency test ( Verbal Ability, Grammar and Comprehension), Report Writing test (Airport Security Related) and Computer Literacy assessment. Those who qualify will have to attend 2 rounds of Personal Interview.
Agent II
Applicants will have to undergo a physical endurance test running of 100 meters in 19 seconds and those who qualify will have to appear for report writing. Those who qualify in report writing test will be called for two rounds of personal interviews. Candidates must possess strong interpersonal skills and be customer oriented.
Cargo Operations (Job Code : CO)
Agent – I - Equipment Operator
Applicant will have to appear for a written English comprehension test followed by a practical test (which will assess driving skills) and two rounds of personal interview. Will be responsible to retrieve cargo from storage locations for build-up. Maintain the vehicle (e.g. washing, refueling, topping up of engine oil and water, etc) and ensure serviceability and cleanliness of the vehicle.
Agent I/II
Applicants may have to appear for a written Basic Aptitude, English comprehension followed by two rounds of personal interview.
Supervisor
Applicants may have to appear for a written Aptitude, English Proficiency and case based questions (Cargo related). The applicant should be capable of leading a team of skilled, semi-skilled and unskilled staff, able to work under pressure. Will be responsible for monitor cargo-handling activities and ensure that cargo operations are carried out in accordance with airline requirements and company procedures. Must be proactive, analytical and possess people management skills; customer centric approach in problem solving and decision-making.
Admin Assistant (Job Code : AA)
Agent II
Applicants will have to appear for a Basic Aptitude test, Computer Literacy and English Proficiency Test followed by a typing test and two rounds of personal interview. Candidates must be able to perform work independently with speed and accuracy and be customer-oriented.
Period of Contract: Fixed Term Contract for a period of three years, which could be terminated at the discretion of the Management during the tenure of contract, and/or in the event of unsatisfactory performance or company requirements. The job is transferable to any station in India as per company requirement.
Relaxation of height requirement up to 2.54 cms (1”) will be considered for Gorkhas, Garhwalis and those hailing from North-East States & hilly areas. This relaxation will be granted to candidates who produce a Certificate of Domicile of these areas.
Consideration of SC/ST/OBC candidates will be as per Government Directives on reservation of posts.
Photocopy of Caste Certificate duly attested by a Gazetted Officer should be enclosed in case of SC/ST candidates.
Reservation for Physically Handicapped persons will be as per Government guidelines. Physically Handicapped candidates are required to submit the necessary medical certificate(s)/copies of documents issued by the Competent Authority for being considered under the Physically Handicapped category.
The candidates belonging to OBC categories must submit an attested photocopy of the Certificate recently issued by the Competent Authority, in the format as prescribed by Govt. of India. The Certificate, inter alia, must specifically state that the candidate does not belong to socially advanced sections excluded from the benefits of reservations for OBC in civil posts and services under the Govt. of India. The Certificate should also contain the “Non-Creamy Layer” Clause. The copy of the certificate should be attested by a Gazetted Officer. Please note that insofar as the reservation for OBCs is concerned, the candidates whose Caste is included in the Central List of OBCs shall only be considered, if otherwise found to be eligible.
SC/ST candidates called for Endurance Test/ Personal Interview(s) residing beyond 80 kms. from the Test Center, will be re-imbursed second class to & fro rail / bus fare by the shortest route as per the Presidential Directives.
Applications via courier which are unsigned / incomplete / mutilated / received after the prescribed date will be rejected.
AISATS and Ma Foi will not be held responsible for any postal delay / loss at any stage of transmission /communication etc.
The applicants / candidates must ensure that they fulfill all the eligibility criteria, as on 1st Janurary 2008, and that the particulars furnished by them in the application are correct in all respects. At any stage of the Selection Process, if the particulars provided by the candidates in the application or testimonials supplied are found incorrect / false, or not meeting with the eligibility requirements prescribed for the post, the candidature is liable to be rejected and, if appointed, services terminated, without giving any notice or reasons thereof.
Any canvassing by or on behalf of the candidate or bringing political or other outside influence, with regard to their engagement / selection shall be considered a disqualification.